Faq

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What are the delivery charges for orders from the Online Shop?

If the Order Value is less than Rs. 500 than a shipping charge of Rs 75 is added.

Which payment methods are accepted in the Online Shop?

We are only accepting payment though debit cards, credit cards and netbanking to make much more convenient to the customer.

How long will delivery take?

Generally it takes around 5-10 days to reach a product to the customer.

How secure is shopping in the Online Shop? Is my data protected?

We have taken all steps to make our system secure. Also your bank or card details are not shared with us.

What exactly happens after ordering?

The order gets to the fulfillment team. After this there a is a verification call that goes to the customers. Once the customer verifies then the order is dispatched the same day.

Do I receive an invoice for my order?

There is a automated system through which the customer receives the invoice on his email.

Contact Us (header contact)

Contact Us

A-49, 1st Floor, Mohan Cooperative Industrial Estate,
Near Mohan Estate Metro Station,
New Delhi, Delhi 110044
Phone : +91-11-66765558
Mobile: +91-11-65256663

Mail Us: customersupport@gardenesia.com
Work with us: careers@gardenesia.com

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